This family hotel has children's play areas and a kids' club. Guests have the choice of 93 rooms and they are welcomed in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, and lift access. There is a concierge service and staff will assist guests hoping to learn to enjoy all the natural beauty that this destination has to offer. There is a café, disco and restaurants on-site, and wireless Internet access, room service and a car park and garage (fees apply for both) are also available.

This family-friendly beach hotel is located in one of the best areas of the Acapulco Golden Zone, a few metres from the Diana the Huntress symbol of Acapulco, close to nightclubs and restaurants, and two blocks from the beach. La Quebrada, which is famous for its cliff divers, and Punta Diamante are approximately 25 km from the hotel.