The hotel has been designed keeping in mind the needs of both leisure and business travellers and is part of an international hotel chain, which strives to ensure quality, reliability and care, as well as the personal touches of Jordanian hospitality where each and every guest can expect each stay to be a unique and special experience. Renovated in 2009, the air-conditioned city hotel offers 110 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities and lift access. Further facilities include a hairdressing salon, TV lounge, children's playground, kids' club, conference facilities and a cafe and restaurant. For an additional fee, guests may also make use of the WLAN Internet access and both room and laundry services. The lobby is quite spacious with many seats available. It opens up on a bar and includes a few shops.

This city hotel is located in Aqab, just a few minutes from the beach and the city centre. Wadi Rum and Petra is approximately 45 km from the hotel.

Buffets are served for breakfast, lunch and dinner and set menu options are also available for lunch and dinner.