The city hotel offers 48 rooms, and welcomes guests in a lobby with 24-hour reception and check-out service. Additional facilities include currency exchange, lift access, cafeteria, bar and restaurant. Business travellers are sure to appreciate the conference room and Internet area. There is a quiet library where guests can relax and read in peace, and room service and a laundry service are also provided. A garage is available for a fee.

The hotel is located in the centre of Alicante, in the commercial and entertainment district and close to the train station, buses and shopping malls. It is also close to the esplanade, marina and beach area, and there is easy access to the fairgrounds and the City of Light. Alicante Airport is located about 15km away.