This 29-storey hotel with lift access, in a unique design, reaches a height of over 100 metres and offers 448 rooms. On the ground floor there is a lobby bar where the use of wireless Internet is possible. There is a restaurant, beauty salon, souvenir and jewellery shops and a currency exchange office which is open 24 hours a day. The hotel also offers a laundry, dry cleaning and ironing service, and 24-hour room service. The hotel has four conference halls of varying sizes, ideal for smaller business meetings, parties or conferences, equipped with meeting facilities. Guests are welcomed to the air-conditioned establishment in a lobby with 24-hour reception. A hotel safe and cloakroom are also provided.

The hotel is situated in the centre of Almaty, within walking distance of the major museums, attractions, theatres and restaurants. Links to the public transport network are just some 200 m away and the train station is roughly 3.5 km from the hotel.

Lunch and dinner are served à la carte.