The business hotel comprises 54 rooms and has a lobby bar which is open 24 hours a day, where guests can have a browse through the daily newspapers which are available in several different languages. The premises are air-conditioned and 24-reception service is also provided. Facilities include a hotel safe, currency exchange and lift access to the upper floors. The hotel offers a restaurant with a selection of dishes in Mediterranean and European style, a nightclub and a business centre with a range of services such as Internet, computer, email service, translation and secretarial services. It is also well equipped to handle banquets and presentations. Guests can also take advantage of the hotel's room service.

The hotel is located in the city centre of Almaty, very close to the financial and administrative heart of the city, and just a short walk from St. Nicolas Cathedral and the Central Exhibition Hall. Restaurants, bars and shops are within about 500 m and the closest public transport is approximately 200 m from the hotel.