The hotel consists of 353 Rooms (97 of which have direct access to the Thalasso Spa Centre and 10 of which are tailored for guests with special needs) along offers guests an absolute escape from their daily routine. Children are fully catered for here with a playground, highchairs in the restaurants, children's restaurant with a special menu, a babysitting service (available on request and extra charge), cots (also on request but free of charge) and recreation activity programmes at the kids club (4-12 years old, 7 days a week,fees apply). Further services include a lobby with a 24-hour reception, a hairdresser, bars, a games room, a bridge room, a large-screen TV and video room as well as conference facilities. Room and laundry services are also provided for an added fee

This hotel is situated on the north coast of Crete, 2 km from Hersonissos, 25 km east of Heraklion airport and 25 km from the city of Heraklion, on its own golden beach. Next to the turquoise-blue waters of the Cretan sea, guests are welcomed into a hospitable paradise of comfort and luxury surrounded by vast stretches of water complexes and exotic gardens.

The chefs, who embrace tradition, and the produce of the fertile Cretan soil, create authentic Greek specialties, Mediterranean dishes and gastronomical dining delights just for guests. Breakfast (American-style buffet) is served in the main restaurant, Symposio. A buffet is served in the main restaurant for evening meals with a choice of three dishes. There are also three special buffet theme nights a week. Please note: Drinks are not included. Missed meals cannot be replaced. For guests following a special dietary meal programme, breakfast, lunch and dinner are served in the Harmonia Restaurant. Dress Code: Guests are kindly asked to dress appropriately in all restaurants and the nightclub during the evening. (No shorts or bathing suits please). The full list of restaurants and bars are as follows: Minos Main Bar, Delfinia Pool Bar, Calypso Pool Bar, Apollo Night Club, Dionyssos Wine Bar, Children's Restaurant, Allegro Self-service Restaurant, Albatros Beach Bar and Restaurant, Candia Gourmet Restaurant, Symposio Main Restaurant.