The hotel is ideal for couples or families with children, offering accommodation to suit all needs. There are a total of 464 rooms available, which includes 17 junior suites, spread over the main building and an annexe block. Guests have access to the hotel gardens and amongst the facilities count a foyer, air conditioning, a safe, a currency exchange desk, a TV room, conference facilities and Internet access. Further amenities include a bar, a casino, a restaurant and a kids' club. There is room service to take advantage of and car parking for those arriving by car.

This all-inclusive hotel lies at the heart of St. John's in the eastern Caribbean. The hotel provides the ideal base for those wishing to explore the historical and cultural sights of this region that is overflowing with natural beauty. Nearby, the resort community of Jolly Harbour offers golf and a casino as well as additional shopping and dining. It is approximately 20 minutes to Antigua airport.

All meals are available in a buffet form; the evening meal may alternatively be taken à la carte. It is possible to book an all-inclusive stay.