The hotel offers 39 guestrooms and a range of facilities including individual safe deposit boxes, a private car park, meeting and conference facilities, laundry and dry cleaning services, fax facilities, a bar and a 24-hour café. Additionally, free 24-hour WLAN Internet access, 24-hour medical service, 24-hour personalised service and a maid service are provided. The breakfast buffet is served in the breakfast room. Fully air-conditioned, the hotel welcomes guests in a lobby with 24-hour reception and check-out service. The guestrooms are accessible by lift, and room service offers guests further convenience.

The hotel is in a splendid location, a stone's throw from centre yet in a quiet area. It is two blocks from the Plaza Independencia, four blocks from the city's pedestrian area, one block from the Plaza Italia and three blocks from the Plaza Chile and the Regency Casino. Great restaurants and ice cream shops are located in the surroundings. The airport is just 20 minutes away and the bus terminal 10 minutes away.

A breakfast buffet is served each morning.