The elegance and comfort are present even in the smallest details of this family-friendly ski hotel. For the hotel's architecture, design and decoration, stone and wood were used in combination with details of romantic Europe. There are also great views of Gutierrez Lake. The hotel consists of a total of 12 rooms. Guests are welcomed into a lobby with 24-hour reception and check-out services. Facilities include a hotel safe, cloakroom, TV lounge, café, bar, restaurant, conference facilities, WLAN Internet access, room and laundry services, a car park and garage.

The hotel is located within reach of urban conveniences, but far from the noise. Guests are only ten minutes from the community centre of San Carlos de Bariloche, and five minutes from the base of Cerro Catedral, the most important winter tourism location and international ski centre of Latin America. The hotel is situated in Nahuel Huapi National Park, beside the clear water of Gutiérrez Lake and across from Arelaunquen Villas. San Carlos DeBariloche International Airport is about 22 km from the hotel.

The hotel serves a breakfast buffet.