Renovated in 2005, this city hotel comprises a total of 272 rooms spread over 5 floors. The building is air-conditioned and houses a lobby with a 24-hour reception, lifts, a currency exchange facility, a newspaper stand, and safes. Guests may visit the hotel bar and savour culinary specialities in the restaurant (where highchairs are available for children). Public Internet access and a conference room are also on offer, as well as room and laundry services. Those arriving by car may take advantage of the car park.

This hotel is located in the centre of Asheville. There are links to the public transport network nearby, as well as shops, restaurants and bars. The city of Greenville lies approximately 13 km away.

Breakfast is served from 6:30 a.m. until 11:00 a.m., lunch from 11:00 a.m. until 2:00 p.m., and dinner from 5:00 p.m. until 10:00 p.m. Room service available from 6:30 a.m. until 10:00 p.m. daily. Unwind and enjoy a drink at Mulligan's Bar and Grille, open 2:00 p.m. until 1 a.m.