The hotel is set within 10 acres of tranquil gardens, with 250 newly refurbished guestrooms designed to minimise noise and maximise space. Facilities available to guests at the air-conditioned airport hotel include a lobby with 24-hour reception, a bar and restaurant, conference facilities and room and laundry services. Medium sized lobby.

This airport hotel is conveniently located only 5 minutes' drive from the Auckland international and domestic airport and 20 minutes from Auckland's central business district, out of the way of flight paths and road noise.

The restaurant overlooking the central courtyard and pool complex is open daily from early breakfast to late supper. There is also a bar open for coffee, drinks and light snacks.