With stunning views of Sydney's spectacular harbour, the Sydney Harbour Bridge and the world-famous Opera House, the hotel brings welcoming Shangri-La hospitality to the historic Rocks district in the heart of this dynamic city. The hotel offers 563 of the city's most spacious and luxurious guest rooms and suites. There is a reception hall with a 24-hour check-in desk, currency exchange facilities, lift access, a café, a bar, a restaurant, conference facilities, room and laundry services and a car park (fees apply).

This hotel is located in the historic Rocks district and is close to Sydney's numerous transport connections, including trains, buses, and ferries, all of which lie a short walk from the hotel. The Museum of Sydney (500 m), Sydney Opera House (1 km) and Darling Harbour (3 km) are all situated in the hotel's vicinity. Bondi beach is 10 km from the hotel.

From traditional pub dining along the streets of Sydney's historic Rocks district to superlative culinary experiences at the Altitude Restaurant on Level 36, dining at the hotel offers a delicious sampling of Australia's culinary past and future. Lounges & Bars is the place where guests can enjoy a beer or savour an international selection of wines and liqueurs.