Renovated in 2007, this charming ski hotel comprises a total of 70 accommodation units, all of which are spacious and comfortable with views of the Canadian Rockies. The family-friendly hotel is fully air-conditioned and features a lobby with 24-hour reception and check-out service and a hotel safe. There is an on-site restaurant, and conference facilities and WLAN Internet access are available. The staff at the front desk are happy to help guests book tours and activities, there is a laundry service, and guests arriving by car can leave their vehicles in the car park or the covered parking garage.

This resort hotel is conveniently located in the heart of Banff National Park, Alberta, nestled in the Canadian Rockies. It is only 2 blocks from the centre of Banff where guests will find shops, bars and restaurants. Links to the public transport network can be found right outside the front door of the hotel. It is 5 minutes' drive from the cross country ski trail and 10 minutes from the Banff/Mount Norquay ski slopes. Calgary International Airport is about 140 km from the hotel.

A continental breakfast is included in the room rate and served in the breakfast room of the hotel. The hotel's restaurant, Ticino, serves an authentic alpine menu, true to the nature of Switzerland. Ticino is rated as one of the finest dining experiences in Banff.