The building offers visitors a unique choice of accommodation options. The hotel is designed in Alpine Style with natural cedar, combined with a relaxed and comfortable atmosphere. This makes it a perfect Rocky Mountain retreat. Renovated in 2006, this 3-storey hotel features a terrace as well as a total of 57 rooms, including 19 junior suites and 19 suites. Guests are offered a welcoming lobby with a reception, a safe, a cloakroom and currency exchange desk. Furthermore, the air-conditioned ski hotel includes an Internet kiosk, a café, a restaurant, a breakfast room, a fireplace and public Internet access. Also available is a laundry service. The hotel offers complimentary tea and coffee. Use of a car park and garage is also available as well as the bicycle cellar. The lobby area features a fireplace, internet kiosk and complimentary coffee and tea.

The hotel is only an around 10-minute walk from the centre of Banff and public transport. It is situated on a main road. Various bars, pubs, restaurants and nightclubs are just 50 metres away. A bus station as well as a train station are only around 1 km away and the nearest ski area is around 5 km away. Cross-country ski areas are located in the surrounding area. Canmore is located roughly 20 km from the hotel. The cable car and Banff Hot Springs are only a 15-minute drive and the Canadian Icefields are around 95 minutes away by car.

A continental breakfast is available for guests to purchase. It is also possible to book a bed and breakfast stay.