Located on a lively street, the hotel was completely renovated in 2004 and consists of 31 rooms on 4 floors. Guests are provided with a considerable lobby including lift access, hire safes, a currency exchange desk, a cloakroom and a 24-hour reception. In addition, the hotel offers a café, a homely bar, a restaurant (with children's highchairs available) and public Internet access with WLAN. Room and laundry services are additionally available to guests. There are car parking facilities as well as a bicycle storage facility also available for use.

This attractive hotel is ideally located and only 500 m from the city centre with scores of shops and other entertainment venues as well as the main train station. Public transport lies right in front of the hotel, the historical old town lies around 1 km away, the cathedral is around 2 km away and the zoo is 3 km from the hotel. In addition, the black forest is within 10 km of the hotel while the international airport lies around 9 km away.