Upon the completion of Tower A's renovation and Tower B's construction in March of 2007, the hotel features 596 well-appointed guest rooms, comprehensive meeting venues including one state-of-the-art grand ballroom, multi-functional conference rooms, 8 distinctive food and beverage outlets, a trendy bar and excellent recreation and fitness facilities, covering a total area of 85,000 m². The fully air-conditioned establishment welcomes guests into a lobby with 24-hour reception and check-out service, hotel safe, currency exchange facilities, cloakroom, lift access, newspaper stand and hairdressing salon. A café, pub, and bicycle hire service are also available to guests. For an additional fee, guests may make use of the WLAN Internet access, room and laundry services and the car park and garage.

Located in the scenic shopping and city centre area, this hotel is a 10-minute walk from Tiananmen Square, the Forbidden City and the Wangfujing shopping district. Also nearby are many other historical attractions, such as the Temple of Heaven, Jingshan Park and the Museum of Chinese History.

The Coffee House provides 24-hour room service à la carte. The Vigor Abalone Restaurant specialises in abalone, shark's fin, bird's nest and fine Cantonese cuisine. The Four Seasons Restaurant supplies buffet breakfasts, lunches and dinners. Ristorante Bologna on the 20th floor of Tower A is an award-winning restaurant with authentic Italian food and a panoramic view of the city.