The air-conditioned hotel provides 301 rooms and a complete range of amenities and services to ensure that guests' stay will be pleasant and memorable. The establishment offers superior rooms, deluxe rooms, non-smoking rooms and a business floor. The hotel features a lobby with 24-hour reception/check-out service, currency exchange facilities, hotel safe, cloakroom, lift access, hairdressing salon, bicycle hire and 3 restaurants. Internet access, room service, laundry service and a car park are available for a fee. A grand banquet hall and five conference rooms may be used for various types of functions and conferences.

Located 5 km south of the city centre, the hotel is near West Railway Station and 35 km from the airport.

Chun Shen Ge Shanghai Restaurant offers a combination of exquisitely prepared dishes served in traditional surroundings, creating a memorable dining experience. Continental breakfast buffet and a variety of lunch and dinner options are available.