The hotel with Spanish passion and attention to detail is ideal for both business and leisure guests thanks to its facilities and 364 rooms and suites, 1,200 m² of conference space, the executive club The Level, the panoramic restaurant Café Madrid and the bar Meliá Tapas. The air-conditioned establishment offers a lobby with 24-hour reception and check-out service, a hotel safe, lift access, room service and a laundry service. Those arriving by car may leave their vehicle in the garage for a fee.

The hotel is located in the heart of the German capital, directly at Friedrichstrasse and the River Spree and within walking distance of all the major attractions. The bus and train station is around 100 m away. Berlin Tegel Airport is situated at a distance of about 8 km, whilst Berlin Schönefeld Airport is some 20 km from the hotel.