This hotel is spread over 6 floors and comprises 184 rooms, of which 8 are single rooms. Guests are offered a spacious lobby area with 24-hour reception service, as well as a safe, a currency exchange desk, a cloakroom and a lift. Additionally, a TV room, a conference room and public Internet terminal are offered. A range of wining and dining options are available from dinner in the air-conditioned à la carte restaurant, to enjoying a drink in the cosy café or bar. Medical assistance, room and laundry service are offered and parking is also available.

This elegant hotel is located in the tourist centre of Bilbao, with restaurants, bars and shopping facilities in the immediate vicinity. Links to the public transport network lie in front of the hotel

Guests may select their breakfast meal from an ample buffet; the midday and evening meals are available à la carte or can be chosen from a menu.