The air-conditioned hotel offers 3 floors with a total of 63 rooms and facilities include a foyer with a 24-hour reception desk, a cloakroom, a lift, a bar and an air-conditioned à la carte restaurant with a non-smoking area. The conference rooms may also be taken advantage of as can the room, laundry and medical services. Those arriving by car may make use of the car park and garage facilities.

This hotel is considered one of the top conference venues in the city of Birmingham due to its central location, diverse range of facilities and excellent services. It is just 1.6 km to the city centre whilst the National Exhibition Centre is some 8 km away and various attractions including the Sea Life Centre are to be found at a distance of 1.5 km from the hotel. It is a 30-minute drive to the international airport.

Guests may select their breakfast from an ample buffet; lunch and the evening meal may be taken à la carte or chosen from a menu.