The hotel offers its guests hospitality, harmony and a welcoming flair. It was first mentioned in 1449 and then recently renovated and tastefully improved. Guests are welcomed in a lobby with 24-hour reception and check-out services. Further facilities on offer to guests include lift access, a games room, TV lounge, bar, restaurant, conference facilities, WLAN Internet access (for a fee), room service and bicycle hire.

The hotel is situated at the edge of the city of Osnabrück, in the region Eper Mark, between Bramsche and the old monastery Malgarten, near the historic archaeological excavation of Kalkriese.