The hotel, which has more than 200 rooms and suites, has an enviable reputation for elegance, luxurious accommodation, quality and varied cuisine, extensive sports facilities and superlative conference and banquet services. It is air-conditioned and has a lobby, hotel safe, currency exchange facility, room and laundry services, as well as dining, conference and parking facilities.

This city hotel is centrally located in the Gadong shopping and commercial district, directly opposite the vast Abdul Razak Shopping Complex. It is a 15-minute drive to the centre of Bandar Seri Begawan and 6km to the nearest fair site (International Convention Centre). It is designed to offer all the amenities and conveniences of a hotel together with the comforts of a home. Omar Ali Saifuddin Mosque and The Royal Regalia Building/Museum are both a 30-minute drive away, while the international airport is 15 minutes by car.