Renovated in 2009, this city hotel enjoys panoramic views of Magnetic Island and the sparkling blue waters of the Coral Sea and is an ideal base from which to explore the surrounding area. It comprises a total of 199 guest rooms, including 40 suites, spread over 20 floors. Facilities on offer to guests at this air-conditioned hotel include a lobby area with a 24-hour reception, a hotel safe, a currency exchange facility and lift access. It offers a bar and a restaurant and business travellers will appreciate the 5 versatile function rooms and conference facilities. Guests may also take advantage of the room and laundry services and there is parking available (charges apply) for those arriving by car. The hotel has a medium sized lobby.

This hotel is located in the heart of Townsville's business and shopping district. Guests will find award-winning dining, nightlife (Flinders St night clubs), entertainment, major tourist attractions and the Townsville Convention and Exhibition Centre all within walking distance. It is 1 km to the Pure Pleasure Cruises terminal and the Reef HQ Aquarium and 2 km to The Strand beach. Castle Hill is 5 km, Magnetic Island is 8 km and it is 65 km to Mt Spec National Park. Gladstone Airport is just 7 km away.

The on-site restaurant and bar is the ideal place to enjoy great food and wine, in a relaxed and informal atmosphere. Guests can enjoy live sporting events on the plasma screen in the hotel bar.