This progressive business/boutique hotel is an independently owned establishment with 200 rooms in total. It is renowned for offering excellent service, amenities and technology combined with the charm and ambience of the city's old west heritage. Air conditioning, a lobby, 24-hour reception and check-out, a hotel safe and lift access all feature. A restaurant, café, bar, pub, TV lounge, conference facilities, WLAN Internet access and room and laundry services are also provided. Parking facilities in the form of a car park and a garage are available to guests arriving by car. The lobby is medium size with a warm friendly atmosphere of a "Western Heritage" theme.

The hotel is located on the corner of Glenmore Trail and Blackfoot Trail, 5 minutes from downtown Calgary. Links to the public transport network and the bus station can be found across the street, while the nearest shops are approximately a 15-minute walk away. Calgary Zoo and the Heritage Park are both about a 15-minute drive away. The hotel is 20 minutes from Calgary International Airport.

There are 5 food and beverage outlets on offer, including Greens Restaurant, the Terrace Dining Room, the Lobby Lounge Bar, TOS Sports Bar and The Laugh Shop. Breakfast is available as a continental-style buffet, while lunch and dinner are offered à la carte, as a set menu or from the buffet.