This luxurious city hotel combines superb accommodation with attentive service. Guests have access to the hotel gardens and terrace and there are a total of 99 rooms on offer of which 18 are junior suites, 2 are suites and 2 rooms have wheelchair access. Amongst the facilities at this air-conditioned business hotel count a foyer with 24-hour reception desk, a safe, a currency exchange facility and a cloakroom in addition to a newspaper stand, a bar, a restaurant, 2 conference rooms and a public Internet access/ WLAN. The room and laundry services may be taken advantage of, and there is a car park and garage parking on offer to those arriving by car. This hotel participates "Green Partnership Program". The hotel has a large lobby, with a large chandelier and working fireplace surrounded by comfortable seating.

This hotel affords a fantastic location in Banff national park, a UNESCO World Heritage Site located just a few minutes from the city centre with its array of shops, bars and nightclubs. Links to the public transport network are to found 10 m away and it is around 1 km to the nearest railway station whilst a ski resort is 5 km away.

Guests may select their breakfast from a continental breakfast buffet; lunch and the evening meal may be taken à la carte or chosen from a menu. It is possible to book a half-board, full-board or bed and breakfast only stay.