Renovated in 2006, this air-conditioned city hotel has a total of 384 rooms, including 6 wheelchair-accessible rooms and 28 suites, on 22 floors. The lobby features a 24-hour reception, a safe, a currency exchange and a lift. There is also a café, a bar, a newspaper stand, a restaurant, public Internet access with WLAN and conference facilities. Room and laundry services round up the offerings. Those arriving at the hotel by car may make use of the car park and garage. The hotel has a medium sized lobby with automatic revolving doors allowing guests to enter the hotel with a sensor opening the doors. The large front desk has friendly staff. Concierge desk available field guest questions. Seating area, gift shop, coffee and lounge are located in the lobby.

This hotel is located in downtown Calgary, across from the Calgary Tower and directly situated on the Historic Stephan Avenue where there are over 200 shops and restaurants. A public transport stop can be easily reached on foot.

Each meal is served as a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte. The hotel also caters for special dietary requirements.