This family-friendly hotel stands not only as a landmark in the impressive cityscape, but also for excellence in accommodation, meeting and banquet facilities, food and beverage, recreation and hospitality. A total of 394 rooms and suites are offered within the fully air-conditioned hotel and facilities include a foyer with a 24-hour reception desk, safes and a currency exchange, in addition to the Elements Bistro and Elements Lounge. There are conference facilities covering over 1,000 m², with 11 conference rooms (capacity of 10 to 500 persons), high-speed Internet access, temperature and lighting controls and whiteboards available. There is a 24-hour work centre with high-speed Internet, copying, printing and fax facilities as well as laptop access (charges may apply). Further hotel offerings range from a oncierge service and heated underground parking, to a souvenir shop and complimentary shoeshine, and dry cleaning service. There is also a complimentary sedan service to the inner city. The lobby is medium size.

Positioned at the gateway to downtown Calgary, this business hotel is located at the heart of the business district. With spectacular views over the city, river and mountains, the hotel lies just a short distance from Chinatown, the shopping district, the theatre district, Stephen Avenue, Glenbow Museum, Eau Claire Market, and Calgary Zoo.

All meals are available in a buffet form; lunch and the evening meal may alternatively be taken à la carte or chosen from a menu. Special dietary requirements and individual-specific dishes can be provided.