Guests at this hotel are afforded an abundance of amenities including free coffee, cold weather hook-ups (for preheating car engines) and currency exchange services. Valet cleaning and laundry facilities, a lobby with 24-hour reception and check-out service, room service and hotel safe are all located on the premises for the added convenience of guests. Guests needing assistance with planning their holiday are encouraged to meet with the hotel's activities coordinator. Business travellers will welcome additional conveniences like access to copy and fax services and a public computer with Internet access. The meeting facilities accommodate up to 120 people for most events and business functions. Whether the stay is for business or pleasure, the superior facilities and friendly staff will create a memorable experience. The hotel also features a bar and restaurant. Traditional lobby with rustic feel to it.

The hotel is located in Canmore in the beautiful Rocky Mountains. It provides easy access to Banff National Park and the Norquay ski area. The nearby Canmore Nordic Centre provides exceptional cross-country skiing in the winter, and amazing mountain biking experiences in the summer. The hotel is also just minutes from Bow Valley College-Canmore Campus. Canmore is the perfect year-round destination for outdoor enthusiasts, offering recreational activities like downhill skiing, cross-country skiing, dog sledding, golfing and white-water rafting. A variety of eateries, pubs and shops can be found nearby. Canmore is located about 90 minutes by car from Calgary International Airport and about a 15-minute drive from the town of Banff.