Renovated in 2008, this city hotel is ideal for holidaymakers and business travellers alike and comprises a total of 323 spacious guest rooms and 2,790 m² of meeting space. Facilities on offer to guests at this air-conditioned establishment include a 24-hour check-out service, a cafe, a bar, a pub and a restaurant. It also offers conference facilities and Internet access and guests may take advantage of the room and laundry services. Parking is on hand for those arriving by car.

This hotel is located in the heart of downtown London, Ontario, Canada. It is within walking distance of the Grand Theatre, Covent Garden Market, Galleria Mall and Museum London and just 3 blocks from the Via Rail Station and the Greyhound Bus Terminal and minutes from the 401 Highway. It is also conveniently connected to the London Convention Centre, 2 city blocks from Victoria Park, 4 city blocks from the John Labatt Centre and 2 km from Western Fair and Slots. It lies 3 km from London Children's Museum, 4 km from the University of Western Ontario and London Health Science Centre and 6 km from Storybook Gardens. Toronto is 2 hours' drive away and the hotel lies only 15 km from London International Airport.

The London Grill & Market Cafe serves all the meals and JJ Keys Lounge offers beverages and finger food.