The hotel is a 210 all-suite property that offers the comfort of home for the price of a room. High-speed Internet access is available throughout the hotel. This fully air-conditioned establishment features a nightly manager's reception, a 24-hour business centre and indoor multi-level parking facilities. There is also a 24-hour check-out service and a reception. Hotel facilities include a coin laundry, laundry and valet service, concierge, foreign currency exchange, newsstand, room service and a complimentary safety deposit box. Furthermore, there is a café, bar and a restaurant.

The hotel is ideally situated at the perimeter of historical Old Montreal and directly adjacent to the Montreal Convention Center. It is not far from fashionable central shopping venues, museums, boutiques, restaurants, bars, the famed Montréal nightlife, the Old Port of Montreal and the festivals. Family and sports activities (bicycles and running paths) are also in the hotel's immediate vicinity.

The Ella Restaurant is available for breakfast, lunch and dinner. Guests can take advantage of a full American breakfast and the hotel's famous Manager's Cocktail (2 drinks per person).