Renovated in 2009, this fully air-conditioned hotel consists of a 15-storey main building and a 3-story annex with a total of 150 rooms, of which two are disability-friendly. Facilities at this city hotel include an elegant foyer with a 24-hour reception desk, a currency exchange desk, a safe, and several lifts. Dining options include a restaurant, and further amenities such as a public Internet connection with W-LAN available throughout the entire building are also on offer. Business guests can use the well-equipped conference rooms, and all visitors may take advantage of the room and laundry services. Those arriving by car may park in the hotel car park or garage. The outstanding appointment at this hotel make it the ideal stopover point for both business travellers and holidaymakers. The lobby is spacious.

This hotel is located in Vancouver city centre, on the edge of Yaletown. Restaurants, bars, and links to the public transport network can be found directly in front of the building. The nearest tourist centre, a colourful variety of shops, and the famous Robson Street can be found about 300 m from the hotel. It is about a 10-minute drive to the beach, the GM and BC Stadium, and the Canada Place cruise ship terminal. The town of Richmond lies around 25 minutes away.

Breakfast is served every morning. Lunch and dinner can be taken à la carte.