This exclusive hotel is spread over 13 floors and comprises a total of 119 rooms, of which 100 are suites and four are disability-friendly rooms. The fully air-conditioned building offers access to various facilities including a foyer with a 24-hour reception desk, a currency exchange counter, lifts, and a safe. Also on offer are a bar and a restaurant (with highchairs available for children), while business guests can take advantage of the conference room. The hotel also offers a public Internet connection with W-LAN access, room and laundry services, and medical assistance. Guests arriving by car can park in the hotel car park. The lobby is small but has a 30-foot high vaulted and gilded ceiling, crystal chandeliers, fluted columns, original art and Louis XVI style furniture.

This exclusive hotel is located in the heart of the city centre, where guests will discover Vancouver's impressive financial district and many interesting attractions, such as Stanley Park, Gastown/ Chinatown, and Robson Street, all of which can comfortably be reached on foot. Links to the public transport system (both underground and city train) can be reached within 200 m from the hotel. The nearest railway station is some 3 km from the hotel, while the tourist centre of Vancouver is located in the immediate vicinity. There is a nightclub only about 500 m from the hotel. which offers guests a lively nighttime scene. The near surroundings feature a diverse range of shopping facilities, numerous restaurants, cafes, bars aplenty, cafés and further entertainment venues.

Breakfast is served every morning. Lunch and dinner may be taken à la carte or as a set menu.