This elegant and air-conditioned city hotel is spread over 22 floors and comprises a total of 670 rooms, of which 3 are disability-friendly and 10 are suites. The hotel is located on a main street and welcomes guests in a spacious foyer with 7 lifts, a safe, a currency exchange desk, and a reception, which is manned around the clock. Further facilities include a café, a range of shops, a casino, a nightclub, a games room, and a restaurant where visitors can sample culinary specialities (highchairs available for children). 15 rooms are available for business guests for conferences and meetings. Room and laundry services are available, and those arriving by car may take advantage of the hotel car park or garage. The large lobby is a central gathering spot for the falls sightseeing and excursions and includes a Starbucks Cafe, full concierge service and comfortable seating areas.

This comfortable hotel is located directly across from the breathtaking Niagara Falls. The American and Horseshoe Falls, the Maid of the Mist boat ride, and the wonderful Niagara Park can all be reached in about 4 minutes on foot. It is about 20 minutes' walk to the city centre, while the nearest bus station and links to the public transport network lies some 5 km from the hotel.

Guests may select their breakfast and lunch from a buffet.