The family hotel comprises a total of 254 rooms including club rooms and suites, in addition to a lobby area with a reception desk manned around the clock, air conditioning, a hotel safe, a currency exchange facility, lift access, a public Internet connection, and conference facilities. Further amenities include a bar, a restaurant, both a kids club and a playground where younger guests may let off steam, and parking for those arriving by car. Room and laundry services are offered as additional services. This hotel participates "Green Partnerhip Program". The lobby is medium in size, and with comfortable sitting area.

This hotel is located in the heart of the upper part of town, above the Brunswick Square shopping complex. It is connected via an indoor walkway with a range of sights including the Market Square, the Saint John Trade and Convention Centre, and the Saint John City Market. Also known as Fundy City, Saint John is not only the oldest incorporated city in Canada, but is also bursting with natural treasures and festivals. Guests can be witness to the highest tides in the world at Reversing Falls or discover hidden treasures at the Saint John City Market, a National Historic Site. Visitors should also not miss the oldest museum in Canada, the New Brunswick, with its special marine mammals gallery and a 12 m North Atlantic whale by the name of Delilah.

The restaurant is overlooking uptown Saint John and the beautiful Saint John Harbour. Famous for the Seafood and Prime Rib. A lunch buffet is available Monday to Friday. They specialize in the preparation of indigenous New Brunswick specialties. Or you can sit back and enjoy a cocktail and a light meal in the relaxing lounge.