The hotel offers guests a safe and secure, luxurious experience, blending integrally with the protected environment and showcasing many of nature's rare and beautiful animals and plants. Opened in 2000, the hotel includes 145 rooms over 5 floors, of which 2 are suites and 26 are junior suites. Facilities include a lobby with 24-hour reception, a hotel safe, a cloakroom, a currency exchange and a lift. Furthermore, the hotel features Barnabas bar, 2 restaurants, the Laguna Lounge, Cristobel's Cigar Lounge, public Internet access as well as conference facilities. Room and laundry services are additionally available along with bike rental and a car park.

This exclusive hotel is located on the pristine Arabella Country Estate, right by an 18-hole golf course. It is located close to the largest and prettiest natural lagoons in South Africa. Within a short drive, guests will arrive at the famous whale haven Hermanus, the cosmopolitan city of Cape Town, the southern most tip of Africa, Cape Agulhas, the Cape wine route and the renowned Blaauwklippen wine estate. Roughly 8 km away, guests will find various shopping opportunities, a beach and the ocean. Cape Town International airport is located around 70 km away.

All meals are available from the buffets served. Lunch and evening meals may also be selected from the à la carte or the set menu.