Whether guests are in Cape Town for business or pleasure, the hotel offers comfortable, affordable accommodation in a central location. Facilities include a 24-hour reception, bar, lounge, restaurant and laundry service. Guests can also take advantage of the conference facilities seating 150, M-Net cable television, wireless Internet access on the ground floor, and facilities for guests with reduced mobility. Peach-coloured, this small and welcoming lobby has an L-shaped reception desk to your right as you enter, and a lounge and seating area to the left. Left of this lounge is a pub-style bar. There is an Internet terminal that is free of charge for guests, and the whole lobby has large, glass windows offering lots of natural light.

Situated in the core of Cape Town's CBD, this conference hotel on Strand Street is ideally positioned for both business and leisure travellers. Attractions such as the Victoria and Albert Waterfront, Castle of Good Hope, Table Mountain and Robben Island are easily accessible. Also nearby is the Cape Town Stadium, which was built especially for the 2010 FIFA World Cup, and where many important sports matches are still being hosted. The hotel is also located near the Fan Walk, which takes spectators straight to the stadium in a 20-minute walk. Guests will find restaurants and a shopping centre in the immediate vicinity, and the train station is around 500 metres away. Cape Town International airport is approximately 20 km from the city hotel.

All meals at the hotel are served in buffet style, which means that diners can eat as much as they wish. The breakfast buffet consists of a full English breakfast and continental-style fresh fruit, cheese, preserves, pastries and yoghurt. It is the perfect way to awaken the senses and prepare for the day. The dinner buffet includes a variety of dishes, including local and international favourites. Malay curries and famous South African beef, lamb and chicken represent local fare and international dishes include a roast and stews. Lunch is available on request from the à la carte menu.