The fully restored hotel is situated in an old 5-storey colonial house that dates back to 1535. There is lift access to the upper floors. It offers its guests excellent services and facilities to make their stay more enjoyable, such as the panoramic solarium overlooking the Old Town. Guests are welcomed in a lobby with a 24-hour front desk and bilingual staff. Further facilities at this city hotel include a 24-hour check-out service, air conditioning, a TV lounge, dining room, conference facilities, wireless Internet access, and a laundry service.

The hotel is located in the heart of the beautiful walled city of Cartagena de Indias. With its favourable location within walking distance of all the historic sites, and tourism and business areas of the city, the hotel is a very comfortable option for guests staying in Cartagena.

Guests can enjoy breakfast at the resort.