This is a modern hotel with 250 elegant rooms. It is fully air-conditioned and features a lobby with 24-hour reception and check-out service, hotel safe and currency exchange facilities. Rooms are available for events, congresses and conventions, whilst recreational areas and rest zones are also provided. The hotel includes an on-site café, bar, casino, restaurant, shop and games room. WLAN Internet access is available for an additional fee. Room and laundry services are provided.

The hotel is situated just 5 minutes from the walled city, in Bocagrande, and offers imposing views over the bay of Cartagena. The local beach is 500 m from the accommodation, whilst the tourist centre is some 6 km away. The local airport can be reached in 10 minutes from the hotel.

Breakfast is served in buffet style. A buffet is also served at lunchtime along with à la carte dishes. In the evening guests can select their food from the à la carte and set menus.