This historic hotel is situated in a former convent building dating back to the 17th century. It has 91 rooms in total spread across 6 floors. It is air-conditioned, and has a lobby, 24-hour reception and check-out service, a hotel safe, currency exchange facility, cloakroom, lift access, a café, bar and pub. Further facilities include 4 halls with a capacity of between 25 and 220 persons, an excellent restaurant and 24-hour business services. Internet and WLAN access are available for a fee. Room and laundry services are also provided.

This hotel is located in the colonial zone of Cartagena de Indias, Historical Heritage of Humanity. The Church of San Pedro Claver, the Museum of Modern Art and the Castle of San Felipe de Barajas are all in the vicinity. It is 20 minutes from El Dorado International Airport.

Breakfast is served as a buffet. Lunch and dinner are available à la carte or from a set menu.