The hotel hosts 425 guest rooms. It is a 4-storey suburban hotel and convention centre with a garden atrium. In addition to a lobby area with a hotel safe and lift access, facilities available to guests at this fully air-conditioned, family-friendly airport hotel include a bar, restaurant, Internet access and room service.

This hotel is centrally located close to Charlotte's business districts, downtown, the Convention Center, Lowes Motor Speedway, The Coliseum, Carowinds and other attractions in the local area. The hotel enjoys easy access to the I-77 and I-85 interchanges. South Park Mall with its shopping venues is 4.8 km away, and downtown and the airport are only about 6.5 km from the hotel.

The hotel features a 4-story Atrium Restaurant, which serves a full hot breakfast buffet. At lunchtime the restaurant offers a southern-style menu with an occasional chef's choice buffet. Nightly dinner specials are also on offer.