This two-storey establishment comprises 106 en suite bedrooms, as well as two restaurants: the Orchard restaurant for a more formal occasion and the Arches bar & restaurant, which provides a warm welcome and relaxed ambience with a conservatory restaurant and a comfortable seating area. Guests are welcomed into a lobby with 24-hour reception and check-out service and a hotel safe. On-site facilities include 10 conference rooms, Free WIFI Internet access in public areas and in the conference rooms, as well as room and laundry services. Guests arriving by car can leave their vehicles in the car park.

This conference and business hotel is located on the outskirts of the historic market town of Mold. It lies approximately 15 minutes from the city of Chester in the North Wales Borderlands. The establishment is situated just off the A55 expressway and enjoys easy access to the Snowdonia National Park, the North Wales coast and popular tourist attractions including Chester Zoo, Llangollen Railway, Llandudno and many historic sites. Guests will find restaurants, bars and pubs in the immediate vicinity, whilst nightlife spots are to be found in Chester and shops can be found in Broughton, some 11 km away. The nearest public transport links are just 400 metres away and the nearest train station is in Chester. John Lennon is the nearest airport (52 km) and Manchester International Airport is some 67 km away.

A full cooked breakfast and continental breakfast are both served daily at this half-board and full-board hotel. A table d'hote dinner menu is available, as are bar meals.