The resort, with 248 superior and 8 2-bedroom suites, offers a delightful combination of the refined and gracious service of traditional Northern Thai hospitality and all the modern conveniences and luxury of a first-class resort hotel. The stylish interiors help to create a unique and charming atmosphere, making each guest's stay pleasant and relaxing. Additional facilities include the elegant Sipsong Panna Dining Room, the pleasant Saenwee Coffee Shop, the Heritage Grill and the cosy and intimate Rimkok Lounge. Further amenities include a 24-hour reception, a hotel safe, currency exchange facilities, a TV lounge and a hairdressing salon. Internet access and conference facilities are provided, and guests can take advantage of room and laundry services. A bike hire service is provided, and there is parking for guests arriving by car. Children will enjoy the hotel's playground.

Situated on the banks of Chiangrai's Mae Kok River and not far from the ancient capital of the fabled King Mengrai, this hotel is located in one of the most exotic and fascinating areas in the world. It is only 5 km from the centre and 10 km from Chiang Rai International Airport.

The resort provides a buffet breakfast.