Whether guests are visiting on holiday or business, the air-conditioned hotel offers the best service and has a full range of facilities, such as Internet access, a car park and garage, and a business centre with conference facilities. Renovated in 2010, the business hotel offers 120 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe and lift access. Further facilities include a newspaper stand, cafe, breakfast/dining room, and room and laundry services.

The family-friendly city hotel enjoys the best location, close to major corporate offices. Universities are located just 10 minutes from the business hotel, Camillo Henrique bus station is approximately 7 km away and the train station is around 21 km away. Plaza del Trebol shopping centre is just 1 km from the hotel, Dichato beach is approximately 37 km away, Jorge Alessandri park is 57 km and the Termas de Chillan is around 2 hours' drive. Other nearby towns and places of interest include Concepcion (3 km), Lota (39 km), Coronel (30 km), Talcahuano (12 km), San Pedro de la Paz (10 km) and Lirquen (15 km). The airport is just 2 minutes from the hotel.

A breakfast buffet is served each morning.