This elegant hotel was renovated in 2008. The family-friendly city establishment has a total of 296 rooms and is one of the most elegant hotels in the Chilean capital. In addition to a hotel lobby with 24-hour reception and check-out services, hotel safe, currency exchange facilities, cloakroom and lift access, this air-conditioned hotel features a café, bar, TV lounge and a restaurant. Further amenities available to guests include Internet access with wireless data connection (for a fee), a business centre and 14 meetings rooms. Room service is available 24 hours a day (fees apply), and a laundry service is also on offer for an additional charge. Guests arriving by car may use the hotel's parking facilities. The Lobby is large in size, elegantly furnished and with a large seating area. Lovely furniture and marble is the main element in all the public area.

This hotel is approximately 15 minutes by car from the centre of Santiago. Restaurants, bars and clubs are in close proximity, and nightspots are only 700 metres from the hotel. Links to the local public transport network are 400 metres away, and shopping venues are a 15-minute walk from the establishment.

Bice La Trattoria is an exclusive Italian restaurant, with modern and comfortable decoration. Chef Walter Monticelli has created a menu adapted to modern lifestyles, offering a wide variety of exquisite dishes. La Terraza restaurant is located at the lobby level. The frequent transit of guests gives this restaurant a cosmopolitan and sophisticated ambience.