This friendly city hotel has 122 equipped suites, including spaces to relax, rest and work. The hotel is beautifully decorated and finished with local artwork and paintings from Chile. It is ideal for business guests, offering access to the business centre as well as a wifi Internet connection. A 24-hour room service and taxi service is available. In addition to a lobby area with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access, further facilities at this air-conditioned establishment include a café, a hairdressing salon and a TV lounge, as well as a restaurant and a laundry service. Guests arriving by car may use the hotel's parking facilities.

This hotel is located close to both the downtown and to the most important financial centres of the city. In front of the hotel is an extensive park. Restaurants are located some 500 metres from the establishment, and the nearest railway station is 10 minutes by car. Shopping venues are approximately 1 km away from the hotel.

The hotel has a well-known restaurant. A continental or buffet breakfast is served each morning, and lunch may be enjoyed buffet-style, selected from menu options or taken à la carte. Dinner is available to be enjoyed à la carte or from a set menu.