This charming, family friendly hotel is suitable for business and leisure travellers alike and comprises a total of 82 fully equipped rooms spread over 7 floors. It is one of the leading hotels at a national and international level and offers guests truly superior accommodation with the highest standards of quality. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe and lift access. It also offers a café, a bar, a restaurant and WLAN Internet access and guests may also take advantage of the room and laundry services. The hotel has two spacious and comfortable lobbies where there are computers with free Internet access.

This hotel is located on one side of the Parque Bustamante with its attractive gardens and is just 300 m from a variety of shops and restaurants and 1 km from the centre of Santiago. It offers guests direct access to lines 1 and 5 of the underground train network, with national and international train links just a few minutes' drive away. It lies only minutes from the main business and commercial centres in the capital.

This hotel offers guests the restaurant Casa Lucio, serving Spanish and Mediterranean cuisine.