Built in 2008, the hotel offers a wide range of facilities including ticketing and foreign exchange services. It comprises a total of 236 guest rooms. The property is air-conditioned and offers a 24-hour reception and check-out service, a hotel safe, a cloakroom, lift access, an on-site hairdresser, a café and a restaurant. Guests can make use of the hotel's conference facilities, Internet access and car park and, for an additional fee, the room and laundry services.

The hotel is located in the Huanglong commercial district of Xihu. It takes just 3-5 minutes to reach Quyuan Garden, Yue Fei's Temple and Impression West Lake from the property. It is also 8-10 minutes to Lingyin Temple, the Broken Bridge and the Xixi Wetlands by car.

There is a restaurant offering western cuisine on the premises, as well as a coffee house and a lobby bar.