The hotel is novel and unique in its design, as well as streamlined and graceful in its architecture. The 35-storey main building of the hotel has a total floor space of 70,000 m² and a large car park able to accommodate over 100 vehicles at any one time. There are lobbies on the first and second floors for convenient check-in. This air-conditioned establishment features a 24-hour reception and check-out service, lift access, 24-hour coffee shop, breakfast room and dining room. The 24-hour conference facilities and WLAN Internet access may be of use to business guests. A 24-hour room service, laundry service and a car park are also available.

The hotel is ideally located in the Hongqiao Business District, within walking distance of the Shanghai International Exhibition Center, Shanghai Mart and Shanghai International Trade Center. At the junction of the Yan An Viaduct Road and Inner Ring Road, the hotel is also a mere 10-minute drive from Hongqiao International Airport, the city centre, as well as the Pudong New Area.

The hotel has 12 food and beverage options, including the Terrace Restaurant (Cantonese), Chao Gang City (Chao Zhou), Fishermen's Recipe Restaurant (Hong Kong), Hanjiang Korean Restaurant, a poolside cafe and Galaxy Disco KTV karaoke.