Guests can be assured of a warm welcome at this new landmark hotel, comprising a total of 205 rooms. Guests are welcomed into a reception hall with 24-hour check-in and check-out service. The hotel features air conditioning, hotel safe, currency exchange, cloakroom, lift access, a kiosk, a hairdressing salon, a games room, 6 conference rooms, Internet access/WLAN and a car park. For dining and drinks, guests can enjoy the hotel's café, 2 bars and 2 restaurants. Room and laundry services are on offer as well.

The hotel is located adjacent to Shanghai Hongqiao International Airport with easy access to business areas, exhibition centres, Pudong International Airport and attraction spots like Zhouzhuang and Suzhou.

A breakfast buffet is served daily in the breakfast room. Lunch and dinner may be ordered à la carte or as a set menu meal.