There are 360 guestrooms and suites at this air-conditioned city hotel. The hotel is equipped with a café shop, business centre and shopping mall. There is parking available for 100 cars and the hotel is the most preferable choice for all types of conference and meeting in the area around Shanghai New Railway Station. The executive floor features express check-in and an exclusive executive lounge, as well as a business centre, meeting room and reading area. Further facilities include lobby with 24-hour reception and check-out services, currency exchange facilities, cloakroom, lift access, hairdressing salon, a bar and a pub. The hotel features a restaurant, room and laundry services, Internet access and WLAN access (the latter for an additional fee). Younger guests will enjoy the play area.

This hotel enjoys a great location in Shanghai's sleepless commercial area, which is home to the most prestigious shopping, business and cultural arena in the heart of Shanghai. The hotel is only 5 minutes away from Shanghai railway station, metro station, long distance bus station, Nanjing Road and Jade Buddha Temple. It is 15 minutes to Hongqiao International Airport from the hotel.

The hotel has a variety of conference and banquet facilities and can meet almost any request a guest may have, from cocktail parties, seminars and board meetings to sit down banquets. The Grand Hall has space for 400 seats.